FAQ - Frequently asked questions
To book please see the website www.rivadiugento.it and to send on a request ask online.
The deposit is 20% of the total amount, and must be paid within 3 days after availability has been approved.
The deposit can be paid through bank transfer or by credit card. We accept the following cards: CartaSì, MasterCard, Eurocard and Visa.
If payment is made by credit card, confirmation will be sent immediately. If payment is made through bank transfer, confirmation will be made later (in 5-6 days). Please be aware that it is not necessary to send the receipt of the completed bank transfer by fax or post.
Yes, but please inform us of your specific request in the booking notes. Where possible we will try to fulfil any requests.
Accommodation is allocated at the discretion of campsite management. As far as possible we will try to meet any requests you may have for a specific unit or area, which we must be informed of in the booking notes.
TThe balance of your stay must be paid within 30 days before of the arrival date.
The rate includes the period of stay, one car parking space, hire of the accommodation unit supplied with pans, crockery, blankets and pillows, bed linen changed weekly, air conditioning, outdoor shaded area with table and chairs, toilet facilities with hot and cold water, gas and electricity supply.
No, we do not provide club cards. Use of the swimming pools, five-a-side football pitches, tennis courts and beach resort is subject to an extra fee not included in the accommodation price. Please be aware: swimming pools are open 10/06-10/09.
It is worthwhile checking the "Special Offers" section to keep up-to-date with promotions. There are no further discounts other than those published.
It is normal for notification to take a few days, particularly for popular holiday periods.
Unfortunately the booking form only allows for one accommodation unit request to be made. For each additional mobile home required, please send a separate booking request, stating the details for each of the visitors.
Unfortunately the arrival and departure days cannot be changed. Possible exceptions can be made during the period of band A.
Mobile homes are larger and better equipped/furnished, with indoor toilet, kitchen, fridge and water supply, and they can accommodate 5 or 6 people. Caravans are smaller (3/4 berths) and more basic, with veranda kitchenette, smaller fridge and no indoor toilet, making them more suitable for seasoned campers.
All feature a covered wooden veranda complete with table and chairs.
Have satellite TV mobile home De Luxe, Comfort, Superior and Classic Beach.
Yes, all the Mobile homes are equipped with air conditioning.
Baby cots are available on request without linen and mattress, or bed rails and high chairs. Given the limited number of pieces we recommend booking. The folding baby cot must be placed in the living room (it is not allowed to remove the beds in the rooms).
As accommodation units must be cleaned and tidied once vacated, please be advised to wait for the check-in time. Please be aware that from 1pm to 4pm the campsite cannot accommodate the arrival of new guests. A parking area in front of the entrance is at your disposal during this period.
Yes, not least because delays of over 24 hours that have not been notified to the management result in cancellation of the booking.
Facilities operate from 1/06 to 30/09 near beach access points no. 1 and no. 4. In low season the service may be limited to only one beach access point.
Yes, except vehicles attached to campervans, for which the appropriate rate is required.
Riva di Ugento enjoys a sea front location bordering onto the beach itself. Most of the mobile homes are situated at a distance of around 400m from the beach.
Riva di Ugento enjoys a sea front location bordering onto the beach itself. As the campsite grounds are extensive, certain areas may be situated up to 400m from the beach.
Allocation of beach umbrellas, by row and place, is at the discretion of campsite management on the day your group arrives. As far as possible we will try to accommodate any requirement you may have.
Pets are not allowed inside the grounds of Riva di Ugento, not even small pets. There are no exceptions, even for well-trained, domesticated pets.
Please refer to the "Getting here" section of our website for this service.
Yes, we provide entertainment for everyone adults, teenagers and children. The programme is displayed on notice boards around the campsite.
The nearest towns of Torre San Giovanni and Ugento are between 3km and 8km away. The campsite complex includes a supermarket where you will find groceries, tobacco and some camping equipment, a bar, pizza restaurant and clothes shop.
Yes, for withdrawing cash, phone top-ups, paying bills and making other payments, and money transfers.
Yes, 140 litre fridges can be hired from the campsite but cannot be reserved.
Riva di Ugento offers services which are accessible to disabled people (toilet nos. 1 and 19, beach access point no. 4, and barrier-free paths through the social area), but as we do not accept bookings for most pitches we are not able to confirm availability of shaded pitches in a specific area. Nevertheless, guests choosing to stay at the campsite are assured that we will do our best to accommodate you.
Yes, the campsite offers a path to the beach on which small boats (max. 5 mt.) may be towed, as well as a storage service that operates from the end of June to the beginning of September. Please note that boats should not be stationed in the sea, but must be brought onto dry land.
Riva di Ugento works with Holiday Service Srl (Tel. +39 347 1854359) to provide a winter storage service. Equipment is kept in large covered buildings located in the Ugento industrial estate.
The deposit is 20% of the total amount, and must be paid within 3 days after availability has been approved.
The deposit can be paid through bank transfer or by credit card. We accept the following cards: CartaSì, MasterCard, Eurocard and Visa.
If payment is made by credit card, confirmation will be sent immediately. If payment is made through bank transfer, confirmation will be made later (in 5-6 days). Please be aware that it is not necessary to send the receipt of the completed bank transfer by fax or post.
Accommodation is allocated at the discretion of campsite management. As far as possible we will try to meet any requests you may have for a specific unit or area, which we must be informed of in the booking notes.
Yes, but please inform us of your specific request in the booking notes. Where possible we will try to fulfil any requests.
The balance of your stay must be paid within 30 days before of the arrival date.
No, we do not provide club cards. Use of the swimming pools, five-a-side football pitches, tennis courts and beach resort is subject to an extra fee not included in the accommodation price. Please be aware: swimming pools are open 10/06-10/09.
It is worthwhile checking the "Special Offers" section to keep up-to-date with promotions. There are no further discounts other than those published.
It is normal for notification to take a few days, particularly for popular holiday periods.
Unfortunately the booking form only allows for one accommodation unit request to be made. For each additional mobile home required, please send a separate booking request, stating the details for each of the visitors.
Mobile homes are larger and better equipped/furnished, with indoor toilet, kitchen, fridge and water supply, and they can accommodate 5 or 6 people. Caravans are smaller (3/4 berths) and more basic, with veranda kitchenette, smaller fridge and no indoor toilet, making them more suitable for seasoned campers.
As accommodation units must be cleaned and tidied once vacated, please be advised to wait for the check-in time. Please be aware that from 1pm to 4pm the campsite cannot accommodate the arrival of new guests. A parking area in front of the entrance is at your disposal during this period.
Yes, not least because delays of over 24 hours that have not been notified to the management result in cancellation of the booking.
Facilities operate from 1/06 to 30/09 near beach access points no. 1 and no. 4. In low season the service may be limited to only one beach access point.
Yes, except vehicles attached to campervans, for which the appropriate rate is required.
Riva di Ugento enjoys a sea front location bordering onto the beach itself. As the campsite grounds are extensive, certain areas may be situated up to 400m from the beach.
Allocation of beach umbrellas, by row and place, is at the discretion of campsite management on the day your group arrives. As far as possible we will try to accommodate any requirement you may have.
Pets are not allowed inside the grounds of Riva di Ugento, not even small pets. There are no exceptions, even for well-trained, domesticated pets.
Please refer to the "Getting here" section of our website for this service.
Yes, we provide entertainment for everyone adults, teenagers and children. The programme is displayed on notice boards around the campsite.
The nearest towns of Torre San Giovanni and Ugento are between 3km and 8km away. The campsite complex includes a supermarket where you will find groceries, tobacco and some camping equipment, a bar, pizza restaurant and clothes shop.
Yes, for withdrawing cash, phone top-ups, paying bills and making other payments, and money transfers.
Yes, 140 litre fridges can be hired from the campsite but cannot be reserved.
Riva di Ugento offers services which are accessible to disabled people (toilet nos. 1 and 19, beach access point no. 4, and barrier-free paths through the social area), but as we do not accept bookings for most pitches we are not able to confirm availability of shaded pitches in a specific area. Nevertheless, guests choosing to stay at the campsite are assured that we will do our best to accommodate you.
Yes, the campsite offers a path to the beach on which small boats (max. 5 mt.) may be towed, as well as a storage service that operates from the end of June to the beginning of September. Please note that boats should not be stationed in the sea, but must be brought onto dry land.
Riva di Ugento works with Holiday Service Srl (Tel. +39 347 1854359) to provide a winter storage service. Equipment is kept in large covered buildings located in the Ugento industrial estate.
Yes, Bookings for a limited number of pitches and periods are accepted.
For booking terms and conditions and rates please see the "Pitch booking terms and conditions" section.
The rate includes the accommodation price for the stated number of people, parking for 1 campervan, or 1 caravan or 1 tent + 1 car or motorbike, the use of hot and cold water, the use of electricity by means of a socket and entertainment activities, when provided.
One son/daughter up to 21 years old is free, therefore the inclusive pitch rate (e.g. of €21 will be applied for the period of low season).
The rate applied will be €21 + 5.
It is worthwhile checking the "Special Offers" section to keep up-to-date with promotions. There are no further discounts available other than those published.
It is a two-pole + earth blue colored European socket, for consumption up to 300 or 1200 watts for Standard pitches and up to 3.500 watts for Extra pitches. Please be aware that the capacity of electricity outlets varies according to the pitch chosen. On arrival, and before the pitch is allocated, we would advise you to notify the attendant of any electricity consumption requirements above 300 watts.
Yes, as long as the tent is small and is covered by the appropriate rate. An extra car + tent require payment of a new pitch.
Until around 25 July there are many places available, with natural and artificial shade, and in sunshine. From 25 July to 20 August there may be limited availability. For more detailed information please contact us before you arrive.
From 1pm to 4pm and from 8pm to 8am the campsite is closed to the arrival of new guests. During these times a parking area in front of the entrance is at your disposal, equipped with toilet, shower and some electric sockets. Access to this area (guaranteed for a limited number of users) is not restricted to campsite guests.
In the event that there are no pitches available, and if conditions allow, you can initially use your own means of accommodation in the parking area. Although not secure, this is a free-of-charge arrangement until definitive accommodation can be found. Access to this area (guaranteed for a limited number of users) is not restricted to campsite guests.
The campsite features various barbeque areas, equipped with grills and screens where only charcoal is allowed. Only the use of gas barbeques is permitted on pitches.
Facilities operate from 1/06 to 20/09 near beach access points no. 1 and no. 4. In low season the service may be limited to only one beach access point.
Yes, except vehicles attached to campervans, for which the appropriate rate is required.
Riva di Ugento enjoys a sea front location bordering onto the beach itself. As the campsite grounds are extensive, certain areas may be situated up to 400m from the beach.
Allocation of beach umbrellas, by row and place, is at the discretion of campsite management on the day your group arrives. As far as possible we will try to accommodate any requirement you may have.
Pets are not allowed inside the grounds of Riva di Ugento, not even small pets. There are no exceptions, even for well-trained, domesticated pets.
Please refer to the "Getting here" section of our website for this service.
Yes, we provide entertainment for everyone adults, teenagers and children. The programme is displayed on notice boards around the campsite.
The nearest towns of Torre San Giovanni and Ugento are between 3km and 8km away. The campsite complex includes a supermarket where you will find groceries, tobacco and some camping equipment, a bar, pizza restaurant and clothes shop.
Yes, for withdrawing cash, phone top-ups, paying bills and making other payments, and money transfers.
Yes, 140 litre fridges can be hired from the campsite but cannot be reserved.
Riva di Ugento offers services which are accessible to disabled people (toilet nos. 1 and 19, beach access point no. 4, and barrier-free paths through the social area), but as we do not accept bookings for most pitches we are not able to confirm availability of shaded pitches in a specific area. Nevertheless, guests choosing to stay at the campsite are assured that we will do our best to accommodate you.
Yes, the campsite offers a path to the beach on which small boats (max. 5 mt.) may be towed, as well as a storage service that operates from the end of June to the beginning of September. Please note that boats should not be stationed in the sea, but must be brought onto dry land.
Riva di Ugento works with Holiday Service Srl (Tel. +39 347 1854359) to provide a winter storage service. Equipment is kept in large covered buildings located in the Ugento industrial estate.